To Order
Orders via mail, phone, fax or e-mail
(except orders prepaid with a check)
Gale P.O. Box 9187
Farmington Hills, MI 48333-9187
Phone: 1-800-877-4253
Fax: 1-800-414-5043
E-mail: gale.galeord@cengage.com
Shipping and handling is free whenever you prepay your order.
Prepaid orders & invoice payments
GaleP.O. Box 95501
Chicago IL 60694-5501
Price and product information via phone
Mon-Thurs 8:00 a.m. to 7:00 p.m.
Friday 9:30 a.m. to 5:00 p.m. EST
Phone: 1-800-877-4253 Option 2
Fax: 1-800-414-5043
Price and product information on our Web site.
Prices listed are suggested retail prices only and subject to change. All discounts are subject to our current terms of sale.
Ordering information for Canada
H.B. Fenn and Company LTD34 Nixon Road
Bolton, Ontario L7E 1W2 Canada
Phone: 1-800-267-FENN / 1-905-951-6600
Fax: 1-800-465-3422 / 1-905-951-6601
Pyscan Corporation
Educational and Clinical Resources
12-120 West Beaver Creek Road
Richmond Hill, Ontario L4B 1L2
1 (800) 263-3558
www.psycan.com
Canadian school & special events
Jan Napier
Phone: 1-416-246-0544
Fax: 1-416-246-0155
E-mail: napes.mjmc@sympatico.ca
Returns Policy
Books purchased from Sleeping Bear Press may be returned for credit if ordered on a returnable basis and are in saleable condition. Credits will not be issued for books that do not meet these conditions, unless prior permission is granted. Titles are accepted for 60 days after they are declared out of print. Please send prepaid by traceable means and enclose a copy of the original invoice.
Returns address:
Cengage Distribution Center - Location 0410650 Toebben Drive
Independence, KY 41051
Please allow 8-10 weeks for returns processing.
Please Note: Discrepancies or titles received in damaged or defective condition must be reported to Customer Service within 3 days of receipt. Returns accepted for full credit or replacement.
